Documentation

1. Quick Start Guide

Follow these three steps to go live:

1. Verify Ownership: Claim your restaurant business profile inside the dashboard portal.
2. Upload Menu: Sync your existing online menu or upload a PDF. Our parser creates the voice agent's hierarchy automatically.
3. Forward Phone Lines: Set up busy/no-answer forwarding to your dedicated Coneeko reception number.

2. Phone Forwarding Instructions

Forward calls when your main restaurant phone is busy or goes unanswered after 3 rings. Dial these codes on your main business line:

• Comcast / Xfinity: Dial *90 followed by your Coneeko routing number.
• Verizon: Dial *71 followed by your Coneeko routing number.
• Spectrum: Dial *92 followed by your Coneeko routing number.

3. Webhook Order Payloads

For custom POS connections or kitchen receipt printing platforms, Coneeko fires a secure POST request to your specified endpoint upon order confirmation:

{
  "event": "order.confirmed",
  "restaurant_id": "rest_90210",
  "order": {
    "phone": "+15550199",
    "type": "pickup",
    "items": [
      {
        "name": "Pepperoni Pizza",
        "qty": 1,
        "modifiers": ["extra cheese", "well done"]
      }
    ],
    "total": 24.50
  }
}