These FAQs help clients learn about us
Extremely easy. You just need to create an account, upload your menu (PDF or web link), configure your restaurant's business hours, and connect your phone number. You can be live and taking orders in under 10 minutes.
No, you keep your existing phone number. Connect your existing restaurant phone number to your Coneeko dashboard to activate your AI agent. If you ever decide to disable the AI, you simply disconnect it with one click.
Our restaurant-specific AI voice agent achieves a 99%+ order accuracy rate. It understands complex food modifiers (e.g., "no onions, extra cheese, dressing on the side") and confirms order details back to the customer before finalizing.
Coneeko supports English, Spanish, Cantonese, Mandarin, French, and multiple other languages. The AI automatically detects the customer's language and switches to it seamlessly.
Yes, you can select from a wide range of professional voices (male and female) and customize the greeting, vocabulary, tone, and specific restaurant guidelines.
Yes, every call is recorded and converted to a searchable text transcript in real-time. You can review call recordings and transcripts directly from your dashboard to verify order details.
No, all plans are month-to-month and you can cancel anytime. There are no contract lock-ins or hidden setup fees. Each plan includes a set number of processed orders.
Yes, Coneeko integrates with major POS systems (Toast, Clover, Square, etc.) and direct kitchen ticket printers for our Enterprise customers to send orders straight to the kitchen.
