Help Center

How can we help your kitchen today?

Search or browse our step-by-step guides for connecting your lines, editing your menus, and configuring POS syncing.

Getting Started

Learn how to claim your Coneeko phone number, upload your PDF menu, and run a test call.

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Phone & Routing

Set up call forwarding (conditional busy/no-answer) from your current Verizon, Comcast, or VoIP provider.

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POS & Printers

Connect your Toast, Clover, or Star CloudPRNT tickets so orders sync directly to the chef station.

Popular Troubleshooting Articles

  • How do I change my daily specials? Log into the merchant portal, edit the text inside the "Menu Knowledge" field, and click publish. The voice agent updates instantly.
  • What happens if the guest speaks Spanish? Coneeko automatically detects Spanish speech within 3 seconds and routes the customer to the Spanish version of your menu.
  • Where do I view order audios? Every call transcript and recording is listed under the "Calls Log" tab in your Coneeko merchant portal dashboard.

Still need help?

Submit a Support Ticket