Trust Center

Coneeko prioritizes reliability and transparency. This Trust Center aggregates live uptime checks, security audits, privacy commitments, and our regulatory compliance roadmap.

1. Live System Availability

We guarantee a 99.9% uptime SLA for call processing. You can check the operational status of voice receptionists, POS syncing webhooks, and the manager portal at any time on our status dashboard.

2. Regulatory Compliance Roadmap

Coneeko conforms to global standards:

SOC 2 Type II: Actively auditing controls for data security, availability, and processing integrity.
PCI-DSS Level 1: Integrations with processors are fully secured.
HIPAA & GDPR: Telephony logs exclude and scrub personal identifiers automatically.

3. Privacy Commitments

We only listen to phone orders to transcribe items and modifier choices. Your audio logs, voice recordings, and dashboard data are confidential and will never be shared with advertisers or third parties.

4. Legal Inquiries

For legal audits, vendor risk assessment sheets, or compliance certificates, please contact trust@coneeko.com.